Skip to content

RezolveIT Documentation

Employee service, IT service management, and AI — in one platform.

Getting Started

Tutorials for employees, agents, and administrators to take their first steps in RezolveIT.

Employee Center

The self-service portal where employees request services, track their items, browse knowledge, and manage approvals.

Solutions

The agent and fulfiller consoles behind IT Service Management, Customer Service, HR Service Management, Enterprise Portfolio Management, AIOps, IT Asset Management, Security Operations, Source-to-Pay, and Configuration Management DB.

AI Assist

The AI Assist admin console — skills, guardrails, budgets, provider keys, and external AI gateway mode.

Administration

The Metadata Studio: tables, forms, lists, choices, security, branding, portals, flows, and notifications.

Reference

Auto-generated reference: table schemas, states and CTAs, roles, and configuration keys.